@Announcements
Fuel Refunds – Read Carefully Before Submitting a Ticket
Rangers,
The official Fuel Refund blog is now live. It explains how the refund process works, who’s eligible, and what you need to do to claim your refund.
Read the full blog here:
https://illuvium.io/news/fuel-refunds-in-illuvium-what-you-need-to-know
The DAO approved this refund as part of IIP-74, offering compensation to players who acquired fuel under the old system.
Key Details:
- Refunds are only available to those who purchased or transferred fuel below 0.00000065 ETH per unit.
- Fuel must be unused.
- Only one refund request per person is allowed—no partial refunds.
- Requests must be submitted within 60 days of April 1st, 2025. (Deadline May 31st 2025)
If you’ve reviewed the blog and believe you're eligible, submit a request through our support form:
https://illuvium.zendesk.com/hc/en-us/requests/new?ticket_form_id=12288744548111
Coming Soon:
We will also be sharing a list of eligible wallet addresses, including:
- The fuel amount eligible for a refund
- The refund amount based on the fuel eligible for a refund (this wouldn't count fuel that has already been spent)
This list will help you confirm your eligibility before submitting a request. Remember that you can spend fuel currently in your account if you're requesting a refund; you only need to maintain the minimum balance of FUEL from the sheet we will share to retain eligibility.
We appreciate your cooperation and patience as we work through this process. Please make sure to read the full blog before contacting support.
The Illuvium Team